Be there for your patients digitally and personally – With OnlineDoctor you have control over when to issue an e-prescription!

Your advantages at a glance

Simple and quick to use

Compatible throughout Switzerland


Process cases completely digitally

What is new about it?

No medical data is stored centrally by external partners. The prescriptions are easy to check, less prone to errors, forgery-proof and copy-protected.

Patients can save the e-prescription on their smartphone or print it out for themselves. This gives them full control over their data and they can fill the prescription when and where they want, even virtually at a pharmacy with a delivery service or at a mail-order pharmacy.

There is no need to sign the prescription by hand and no unnecessary trips within the practice to get the doctor’s signature on the prescription. In this way, administrative processes can be facilitated and the prescription process made more efficient.

To create an e-prescription


Start a case

You process the case as usual. Should you wish to issue a prescription, you can create and sign the e-prescription in the last step. This includes entering the medicine, dosage and instructions for use.

Darstellung eines Schloss

Authentication via HIN

For authentication and electronic signing, a one-time registration with HIN is necessary. The corresponding window opens automatically. You will then be taken directly back to OnlineDoctor and can close the case there.

Darstellung eines Smartphones mit QR Code

E-prescription transmission

The patient receives the e-prescription issued and signed by you directly with the recommended course of action and can redeem it as a QR code. The pharmacy reads the e-prescription and the information can be transferred to the pharmacy software.

A joint project by

OnlineDoctor Logo
Logo von HCI Solution
Logo von Galenit
Logo von HIN

“I can now initiate therapy immediately. My patients no longer have to come to the practice in person or wait for days in the post to receive their prescriptions. In the pilot phase, we can now see under controlled conditions how the e-prescription is accepted in everyday medical practice, in the pharmacy and by patients.”

Dr. Paul Scheidegger, dermatologist from Brugg

Dr. Paul Scheidegger

Secure digital transmission of prescriptions

No additional costs

Anytime and from anywhere

Questions and answers about the e-prescription

With this offer, you as a dermatologist can quickly and easily transmit a prescription following a digital consultation. An e-prescription offers many advantages if it is easy to use from a doctor’s point of view and can be redeemed throughout Switzerland. In this way, a high quality of treatment can also be ensured in the digital doctor-patient relationship, processes are optimised and the prescriptions are forgery-proof and copy-protected.

You process the digital case as usual. If you want to issue an e-prescription, the new e-prescription function is added at the end. First, the desired medication is selected and dosed via Documedis. Finally, in the next step, the specialist is authenticated via HIN Sign. The patient receives the e-prescription together with the diagnosis and the recommended course of action in the form of a QR code. He or she can then choose from which pharmacy the medication is to be collected or whether it is to be sent via the online pharmacy. There are no additional costs for the patient.

You need a validated personal HIN identity and an OnlineDoctor profile.

Prescriptions no longer have to be written manually. The e-prescription, if required, can be issued in a legally secure manner directly during the case response in just a few steps and transmitted to the patient.

Dermatologists can prescribe the appropriate medication based on the skin problem submitted. Only the prescription of narcotics that fall under the BetmG is not possible via e-prescription.

The e-prescription solution meets the highest quality standards and requires unique identification on the doctor’s side (e-prescription creation) as well as on the patient’s side (e-prescription redemption). The e-prescription is issued and validated via the specialist’s HIN login. In order to collect the medication, the insured person identifies himself/herself by means of the insurance card at the pharmacy that was selected when the request was created. Based on this information, the pharmacy can check the e-prescription created and hand over the medication.

No. A specialist can also write a prescription based on the consultation via OnlineDoctor if the person has not yet been to the practice. No case opening in the practice information system is necessary.

You are not obliged to issue an e-prescription if the information transmitted teledermatologically is not sufficient for you. In order to ensure the highest possible quality of treatment, you can decide for yourself whether you would like to treat the patient on site in addition to the online request. You would describe this accordingly in the recommendation for action.

During the pilot phase, patients can redeem their e-prescription at the following pharmacies or use a mail-order pharmacy:


  • Amavita Apotheke Dr. Steiner
  • Amavita Apotheke Stern
  • Pharmacie Sun Store Bienne Gare CFF
  • Pharmacie Sun Store Bienne Boujean


  • Amavita Apotheke & Drogerie Brugg


  • Coop Vitality Frauenfeld Schlosspark


  • Amavita Apotheke Löwen Center


  • Pharmacie Amavita Centre Migros
  • Pharmacie Amavita Centre Coop

St. Gallen:

  • Amavita Apotheke St. Jakob
  • Amavita Apotheke Poststrasse


  • Pharmacie Amavita Tramelan


  • Amavita Apotheke Bahnhof Wädenswil


  • Amavita Apotheke Zug


  • Amavita Bahnhof Apotheke


Following the pilot phase, all pharmacies in Switzerland will be able to connect to the infrastructure. The e-prescription can also be redeemed in the patient pharmacy of the practice.