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Now online to the dermatologist's office!

Quick and easy specialist help for skin problems – diagnosis in the shortest time and everywhere.

91 %

recommend OnlineDoctor

Labelled medical device

From Swiss dermatologists

How it works

1. Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

2. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

3. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

4. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Experiences with OnlineDoctor

Super schneller Service. Sehr kompetente Diagnose. Sehr faire Preise. Werde diesen Service gerne wieder beanspruchen 👍
Balz Eggenberger
6. Januar, 2023.
Very helpful service. Much appreciated.
Chris CLARK
19. Dezember, 2022.
Tiptop, schnelle und sachliche Antwort
Petrus Ahrun
10. Dezember, 2022.
Unkomplizierte Anmeldung und eine schnelle Reaktion des Arztes.
Dima C
8. Dezember, 2022.
Da die Wartezeiten für einen Termin ausserordentlich lange waren, benutzte ich den OnlineDoctor das erste Mal und war sehr positiv überrascht über die schnelle und kompetente Beratung. Mein Hautproblem konnte dadurch schnell behandelt werden und zeigt bereits Fortschritte Richtung Normalität.
Susanne Stöckli-Schuppisser
8. Dezember, 2022.
Es ist sagenhaft einfach zu einer ärztlichen Sofort-Beurteilung mit Fotoaufnahmen zu kommen - konnte noch eine Nacht ruhig durchschlafen, bevor ich zum Arzt konnte und musste nicht in den Notfall ins Spital gehen! Suuuuper - erspart auch den Krankenkassen die Notfallkosten im Spital!
Ruth-Maria Nietlispach
7. Dezember, 2022.

Frequently asked questions

We have put together the most important information for you here. If you have any further questions, you will find all the answers in the FAQs.

The one-off costs amount to CHF 55 incl. VAT. You will receive an initial specialist assessment (or second opinion) from OnlineDoctor within 48 hours, including a recommendation for action regarding your skin problem. If the dermatologist recommends an additional visit to the practice, the visit and the consultation/treatment carried out there are expressly not included in the costs.

OnlineDoctor works with the largest health insurance companies in Switzerland. If you have health insurance with one of the following insurers, you can benefit from reduced rates:

  • CSS-insured persons can take advantage of the service at reduced costs. With the code CSS49 you will receive a discount of CHF 6. If you have the supplementary outpatient insurance myFlex? Class outpatient supplementary insurance, then you can have 90% of the cost of the online skin check reimbursed by CSS.
  • SWICA policyholders also receive a CHF 6 discount with the code SWICA22
  • Sympany policyholders with supplementary outpatient insurance (plus or premium) will be reimbursed CHF 11 upon presentation of the invoice (further information can be found below in the FAQs)
  • ÖKK-insured persons also receive the online skin check at a reduced price. With the code OEKK49 you will receive a discount of CHF 6

At OnlineDoctor you get professional first aid for skin problems of all kinds. Here are just a few examples:

  • Rash
  • Neurodermatitis
  • Psoriasis
  • Abscesses
  • Eczema on the face
  • Acne
  • Allergic reactions
  • Venereal diseases (scabies, genital warts, chlamydia, etc.)
  • Warts
  • Age spots
  • Skin cancer
  • Fungal infections
  • Hailstones
  • Shingles
  • Insect bites
  • and much more

The following pharmacies offer OnlineDoctor. By clicking on the links of our partner pharmacies, you can find out in which pharmacies you can use OnlineDoctor.

Why OnlineDoctor?

Diagnosis in a few hours

Always & everywhere available

> 150 dermatologists in Switzerland

Labelled medical device

Do you urgently need a diagnosis and therapy recommendation for your skin problem?

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.

Let's talk about Skin!

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