How it works

Visits to the doctor are often associated with long waiting times or long journeys. With OnlineDoctor, you receive a specialist diagnosis and recommended course of action from a dermatologist of your choice within a few hours.

How it works

1. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

2. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

3. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

How it works

Your patient account

To protect your personal data, especially your health data, access to your assessment and recommended course of action is only possible via a secure patient login (consisting of your email address and password). You set up this login yourself when you create your case. This ensures that only you, as the authorised person, have access to your sensitive health data. Alternatively, you can log in to your patient account via the patient login area and view your assessment and recommended course of action there.

OnlineDoctor Website mit Patientaccount

Why go to the dermatologist online with OnlineDoctor?

Cost coverage

by basic insurance*

ø 5h

Diagnosis in a few hours

24/7

Always & everywhere available

150

Dermatologists in Switzerland

*depending on the excess and insurance model

Why go to the dermatologist online with OnlineDoctor?

Cost coverage

by basic insurance*

ø 5h

Diagnosis in a few hours

24/7

Always & everywhere available

150

Dermatologists in Switzerland

*depending on the excess and insurance model

Eine Ärztin und ein Arzt stehen mit verschränkten Armen nebeneinander

We connect you with real dermatologists

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.

We connect you with real dermatologists

Quick help from a dermatologist – conveniently online

The shortage of specialists poses major challenges for the healthcare system – especially in dermatology. Getting an appointment with a dermatologist often involves long waiting times. Patients frequently have to wait several months for an appointment. In rural areas, long journeys make access to dermatological care even more difficult.

Skin changes can worsen significantly between the onset of a skin problem and the appointment at a dermatologist’s practice. An initially harmless skin problem can develop into a serious or chronic condition if left untreated. In many cases, a personal visit to the doctor is not absolutely necessary. 85% of all skin conditions submitted digitally can be diagnosed via OnlineDoctor. In most cases, a visual assessment is sufficient to provide a specialist evaluation and a specific treatment recommendation.

An online consultation with a dermatologist closes this gap in care. OnlineDoctor enables fast, uncomplicated and secure teledermatological consultation. Patients can consult their dermatologist online, upload photos of the affected skin area and receive a professional medical assessment in a timely manner.

The internet has long been an integral part of our everyday lives – including in healthcare. OnlineDoctor offers a modern, flexible solution for dermatological care. The online skin check is available at any time: you can submit your request whenever it suits you – 24 hours a day, 7 days a week.

Do you have a skin problem and don’t want to wait long for an appointment? Consult a dermatologist online now and receive a specialist assessment.