Are you worried about a skin problem?

Do you need a quick and uncomplicated clarification of your skin problem from a dermatologist of your choice? This is possible with OnlineDoctor and Sympany! As a Sympany policyholder with supplementary outpatient insurance (plus or premium), you will be reimbursed CHF 11 on the presentation of the invoice.

You will receive a diagnosis and therapy recommendation in max. 48 hours.

With Sympany you'll receive a skin check at a reduced rate!

Sympany policyholders with supplementary outpatient insurance (plus or premium) will be reimbursed CHF 11 on presentation of the invoice. You can find more information here.

Experiences with OnlineDoctor

Leicht zu kontaktieren, Fotos hochzuladen und den FB auszufüllen. Keine Stolpersteine und zeitnahe Antwort plus Handlungsempfehlung.
Henning Arndt
Henning Arndt
22. Oktober, 2023.
Online Doktor Anfrage betr. meiner Haut am Abend gemacht, innert 10 Std. Antwort erhalten. Bin sehr zufrieden!
7. Oktober, 2023.
très efficace en ces temps de pénurie de dermatologues
4. Oktober, 2023.

How it works

1. Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

2. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

3. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

4. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Why OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in a few hours


Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland


Labelled medical device

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.