Submit images of skin issues and receive a response from dermatologists of your choice within 48 hours.
Are you concerned about a skin problem?
Want a quick and easy assessment of your skin problem by a dermatologist of your choice? With OnlineDoctor and Sympany, you can!
Basic insurance covers the costs after deduction of your excess and deductible.
You will receive a diagnosis and treatment recommendation within 48 hours.
- High quality diagnosis thanks to large network of specialists
- Conveniently upload photos from home
- 500.000 treatments carried out


Cost coverage by Sympany
Receive a diagnosis from the dermatologist of your choice in just a few hours, from the comfort of your own home and without any waiting time! Submit your request now and, once you have received feedback from the specialist regarding your skin problem, simply submit the invoice to Sympany in the usual way.
Basic insurance covers the costs of the skin check from OnlineDoctor – depending on your excess and deductible.
You can find more information here.
Frequently asked questions
In cooperation with Sympany, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.
You can submit any type of acute skin problem. Only the assessment of moles is unfortunately not possible free of charge.
Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.
You can find more information about OnlineDoctor in our FAQs.
Experiences with OnlineDoctor
How it works
Get your diagnosis in just three simple steps
Step
1

Select a Doctor
Step
2

Describe symptoms and upload photos of the skin problem
Step
3

Receive specialist diagnosis

Do you urgently need a diagnosis and therapy recommendation for your skin problem?
We connect you with real dermatologists.






