Submit images of skin issues and receive a response from dermatologists of your choice within 48 hours.
Are you concerned about a skin problem?
Do you need a quick and uncomplicated clarification of your skin problem from a dermatologist of your choice? This is possible with OnlineDoctor and Sympany! As a Sympany policyholder with supplementary outpatient insurance (plus or premium), you will be reimbursed CHF 11 on the presentation of the invoice.
You will receive a diagnosis and therapy recommendation in max. 48 hours.
- High quality diagnosis thanks to large network of specialists
- Conveniently upload photos from home
- 500.000 treatments carried out
With Sympany you'll receive a skin check at a reduced rate!
Sympany policyholders with supplementary outpatient insurance (plus or premium) will be reimbursed CHF 11 on presentation of the invoice. You can find more information here.
Frequently asked questions
In cooperation with Sympany, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.
You can submit any type of acute skin problem. Only the assessment of moles is unfortunately not possible free of charge.
Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.
You can find more information about OnlineDoctor in our FAQs.
Experiences with OnlineDoctor
How it works
Get your diagnosis in just three simple steps
Step
1
Select a Doctor
Step
2
Describe symptoms and upload photos of the skin problem
Step
3
Receive specialist diagnosis
Do you urgently need a diagnosis and therapy recommendation for your skin problem?
Real doctors from your area