Submit images of skin issues and receive a response from dermatologists of your choice within 48 hours.
Are you concerned about a skin problem?
You want a fast and uncomplicated clarification of your skin problem from the dermatologist of your choice? It’s possible with OnlineDoctor and Visana! As a Visana-insured person, you receive a discount of CHF 6 with the voucher code VISANA49.
You will receive a diagnosis and therapy recommendation in max. 48 hours.
- High quality diagnosis thanks to large network of specialists
- Conveniently upload photos from home
- 500.000 treatments carried out
As a Visana policyholder, you can get your skin check at a reduced price!
With the online skin check, you pay only CHF 49 instead of CHF 55. Use the code VISANA49 to receive a discount of CHF 6.
Frequently asked questions
In cooperation with Visana, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.
You can submit any type of acute skin problem. Only the assessment of moles is not reimbursed.
Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.
You can find more information about OnlineDoctor in our FAQs.
Experiences with OnlineDoctor
How it works
Get your diagnosis in just three simple steps
Step
1
Select a Doctor
Step
2
Describe symptoms and upload photos of the skin problem
Step
3
Receive specialist diagnosis
Do you urgently need a diagnosis and therapy recommendation for your skin problem?
Real doctors from your area