Are you concerned about a skin problem?

Want a quick and easy assessment of your skin problem by a dermatologist of your choice? With OnlineDoctor and KPT, you can!

Basic insurance covers the costs after deduction of the excess and deductible. KPT even covers the full costs in the KPTwin.smart and KPTwin.win models.

You will receive a diagnosis and treatment recommendation within a maximum of 48 hours.

  • High quality diagnosis thanks to large network of specialists
  • Conveniently upload photos from home
  • 500.000 treatments carried out

95 % of patients are satisfied with the diagnosis

150 doctors working with OnlineDoctor

High protection & quality

Your benefits when insured with KPT

Receive a diagnosis from the dermatologist of your choice in just a few hours, from the comfort of your own home and without any waiting time! Submit your request now and, once you have received feedback from the specialist regarding your skin problem, simply submit the invoice you receive to KPT in the usual way.

Basic insurance covers the costs of the skin check from OnlineDoctor, depending on your excess and deductible.
In the KPT.win.smart and KPTwin.win models, KPT even covers the costs regardless of your excess and deductible.

Frequently asked questions

In cooperation with KPT, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.

You can submit all kinds of skin problems via the online platform. All doctors who work with OnlineDoctor are trained in providing online treatment. Here are some examples:

  • Skin redness and inflammation
  • Acne
  • Eczema
  • Mouth rose
  • Age spots
  • Warts
  • Venereal diseases (scabies, genital warts, chlamydia…)
  • Shingles

Based on the answered questions and photos, you will have a 85 percent chance of receiving a diagnosis and individual treatment plan.

With the online consultation, you can submit your skin problem at any time and receive a specialist assessment within a short time. You do not need an appointment for this.

On average, a diagnosis is available for you after 7 hours, the latest is 48 hours. This will be sent to you securely by e-mail.

Once you have received the email with the download link to your recommended course of action, the invoice can be downloaded directly below the medical assessment.

You can find more information about OnlineDoctor in our FAQs.

Experiences with OnlineDoctor

How it works

Get your diagnosis in just three simple steps

Step
1

Select a Doctor

Step
2

Describe symptoms and upload photos of the skin problem

Step
3

Receive specialist diagnosis

Why go to the dermatologist online with OnlineDoctor?

ø 7h

Diagnosis in a few hours

24/7

Always & everywhere available

150

Dermatologists in Switzerland

CE

Labelled medical device

Why go to the dermatologist online with OnlineDoctor?

ø 7h

Diagnosis in a few hours

24/7

Always & everywhere available

150

Dermatologists in Switzerland

CE

Labelled medical device

Do you urgently need a diagnosis and therapy recommendation for your skin problem?

Real doctors from your area

We connect you with real dermatologists

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.

We connect you with real dermatologists