Dr. med. Ursula Gansser-Kälin

You can submit all kinds of skin problems via the online platform. All doctors who work with OnlineDoctor are trained in providing online treatment. Here are some examples:

• Skin redness and inflammation
• Acne
• Eczema
• Mouth rose
• Age spots
• Warts
• Venereal diseases (scabies, genital warts, chlamydia...)
• Shingles

Based on the answered questions and photos, you will have a 85 percent chance of receiving a diagnosis and individual treatment plan.

With the online consultation, you can submit your skin problem at any time and receive a specialist assessment within a short time. You do not need an appointment for this.

On average, a diagnosis is available for you after 7 hours, the latest is 48 hours. This will be sent to you securely by e-mail.

Basic health insurance covers the costs — depending on your deductible and insurance model. The total cost ranges from CHF 18.90 to 92.16 CHF, determined by the doctor’s processing time. You will receive a specialist diagnosis, personalized treatment recommendations, and an invoice you can submit directly to your health insurer.There’s no need to wait for consultation hours or available appointments. This makes our online service faster and significantly more affordable than an in-person visit to a dermatologist.

Once you have received the email with the download link to your recommended course of action, the invoice can be downloaded directly below the medical assessment.

In more than 85% of all cases, a diagnosis and recommended treatment can be provided based on photos and the questionnaire about your skin condition.