{"id":4351,"date":"2021-12-27T09:48:38","date_gmt":"2021-12-27T08:48:38","guid":{"rendered":"https:\/\/onlinedoctor.ch\/wie-funktioniert-onlinedoctor\/"},"modified":"2026-03-25T10:49:44","modified_gmt":"2026-03-25T09:49:44","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/www.onlinedoctor.ch\/en\/how-it-works\/","title":{"rendered":"How does OnlineDoctor work?"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;How it works&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Visits to the doctor are often associated with long waiting times or long journeys. With OnlineDoctor, you receive a specialist diagnosis and recommended course of action from a dermatologist of your choice within a few hours.<\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2\" href=\"https:\/\/www.onlinedoctor.ch\/en\/doctors\"><span class=\"w-btn-label\">Start enquiry<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"449\" height=\"600\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-449x600.webp\" class=\"attachment-us_1000_600 size-us_1000_600\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-449x600.webp 449w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-224x300.webp 224w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-766x1024.webp 766w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-299x400.webp 299w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-112x150.webp 112w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-150x200.webp 150w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-600x802.webp 600w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/02\/18102549\/CH-EN-Mockup_Anfrage_Symptome-scaled.webp 1496w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_f1bdabef hide_on_mobiles height_medium color_alternate\" id=\"So funktioniert&#039;s desktop EN\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;How it works&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22margin-bottom%22%3A%223.5rem%22%7D%7D&#8221;]<div class=\"g-cols wpb_row us_custom_6f1f3bd6 us_animate_this via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_9d1e8bce\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;\">1. Select a Doctor<\/h3>\n<p style=\"text-align: left;\">You decide who should look at your skin problem online. Select the dermatologist you want.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"470\" height=\"1024\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-470x1024.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-470x1024.png 470w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-138x300.png 138w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-184x400.png 184w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-275x600.png 275w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-69x150.png 69w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-92x200.png 92w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153341\/CH-EN_Mockup_Arztauswahl_rechts-scaled.png 918w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row us_custom_6f1f3bd6 us_animate_this via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"465\" height=\"1024\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-465x1024.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-465x1024.png 465w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-136x300.png 136w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-182x400.png 182w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-273x600.png 273w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-68x150.png 68w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-91x200.png 91w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153454\/CH-EN_Mockup_Symptome_links-scaled.png 909w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_9d1e8bce\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;\">2. Describe symptoms and upload photos of the skin problem<\/h3>\n<p style=\"text-align: left;\">Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row us_custom_6f1f3bd6 us_animate_this via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_f12f8628\"><div class=\"wpb_wrapper\"><h3 style=\"text-align: left;\">3. Receive specialist diagnosis<\/h3>\n<p style=\"text-align: left;\">Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"470\" height=\"1024\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-470x1024.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-470x1024.png 470w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-138x300.png 138w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-184x400.png 184w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-275x600.png 275w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-69x150.png 69w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-92x200.png 92w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/18153524\/CH-EN_Mockup_Handlungsempfehlung_rechts-scaled.png 918w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/my.onlinedoctor.cloud\/t\/825354474033168\/case?lang=en\"><span class=\"w-btn-label\">Start treatment<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row hide_on_default hide_on_laptops hide_on_tablets height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;How it works&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22margin-bottom%22%3A%223.5rem%22%7D%7D&#8221;]<div class=\"w-grid us_carousel hide_on_default hide_on_laptops hide_on_tablets type_carousel layout_10968 preload_style_spinner ratio_2x3\" id=\"us_grid_1\" style=\"--item-ratio:1.5;\"><style>.layout_10968 .w-grid-item-h{}.layout_10968 .usg_post_image_1{margin-bottom:1rem!important}.layout_10968 .usg_post_title_1{font-size:1.4rem!important;font-weight:700!important;margin-bottom:0.5rem!important}.layout_10968 .usg_post_content_1{max-width:600px!important;margin-top:0.5rem!important}<\/style><div class=\"w-grid-list owl-carousel valign_stretch dotstyle_circle navstyle_1 arrows-ver-pos_middle arrows-hor-pos_on_sides_inside arrows-disabled_hide owl-responsive-2000 with_dots with_arrows\" style=\"--transition-duration:350ms;--arrows-size:10px;--arrows-hor-offset:calc(0px - 0px);--arrows-gap:10px;\">\t<article class=\"w-grid-item post-13651 attachment type-attachment status-inherit hentry\" data-id=\"13651\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt1-2\/\" aria-label=\"Select a Doctor\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"500\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1.png\" class=\"attachment-full size-full\" alt=\"OnlineDoctor website with doctor selection\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1.png 400w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1-240x300.png 240w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1-320x400.png 320w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1-120x150.png 120w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081050\/CH-EN_Wie-funktionierts-front-Schritt1-160x200.png 160w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt1-2\/\">Select a Doctor<\/a><\/h2><div class=\"w-post-elm post_content usg_post_content_1\">You decide who should look at your skin problem online. Choose a dermatologist from our medical network.<\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-13655 attachment type-attachment status-inherit hentry\" data-id=\"13655\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt2-2\/\" aria-label=\"Describe symptoms and upload photos of the skin problem\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"500\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2.png\" class=\"attachment-full size-full\" alt=\"OnlineDoctor website for skin diagnosis with selection of body area and duration of symptoms\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2.png 400w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2-240x300.png 240w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2-320x400.png 320w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2-120x150.png 120w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081053\/CH-EN_Wie-funktionierts-front-Schritt2-160x200.png 160w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt2-2\/\">Describe symptoms and upload photos of the skin problem<\/a><\/h2><div class=\"w-post-elm post_content usg_post_content_1\">Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.<\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-13659 attachment type-attachment status-inherit hentry\" data-id=\"13659\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt3-2\/\" aria-label=\"Receive specialist diagnosis\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"500\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3.png\" class=\"attachment-full size-full\" alt=\"OnlineDoctor website with treatment recommendation\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3.png 400w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3-240x300.png 240w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3-320x400.png 320w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3-120x150.png 120w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3-160x200.png 160w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/div><h2 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/www.onlinedoctor.ch\/en\/ch-en_wie-funktionierts-front-schritt3-2\/\">Receive specialist diagnosis<\/a><\/h2><div class=\"w-post-elm post_content usg_post_content_1\">Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.<\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div><div class=\"w-grid-carousel-json hidden\" onclick='return {&quot;carousel_settings&quot;:{&quot;aria_labels&quot;:{&quot;prev&quot;:&quot;Previous&quot;,&quot;next&quot;:&quot;Next&quot;},&quot;autoplayContinual&quot;:false,&quot;autoplayContinualCss&quot;:false,&quot;autoplayHoverPause&quot;:false,&quot;autoplayTimeout&quot;:3000,&quot;autoWidth&quot;:false,&quot;smartSpeed&quot;:350,&quot;margin&quot;:0,&quot;mouseDrag&quot;:true,&quot;rtl&quot;:false,&quot;slideBy&quot;:&quot;1&quot;,&quot;touchDrag&quot;:true,&quot;slideTransition&quot;:&quot;&quot;,&quot;responsive&quot;:{&quot;0&quot;:{&quot;autoHeight&quot;:false,&quot;autoplay&quot;:true,&quot;autoplayContinualCss&quot;:false,&quot;autoWidth&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:true,&quot;items&quot;:1,&quot;loop&quot;:true,&quot;nav&quot;:true,&quot;stagePadding&quot;:0,&quot;slideBy&quot;:&quot;1&quot;,&quot;touchDrag&quot;:true,&quot;mouseDrag&quot;:true},&quot;601&quot;:{&quot;items&quot;:1,&quot;autoplay&quot;:false,&quot;autoplayContinualCss&quot;:false,&quot;center&quot;:false,&quot;dots&quot;:true,&quot;nav&quot;:true,&quot;autoHeight&quot;:false,&quot;autoWidth&quot;:false,&quot;loop&quot;:true,&quot;stagePadding&quot;:0}}}}'><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/my.onlinedoctor.cloud\/t\/825354474033168\/case?lang=en\"><span class=\"w-btn-label\">Start treatment<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row us_custom_d7fba8e3 has_text_color via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Your patient account&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22margin-bottom%22%3A%222rem%22%7D%7D&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To protect your personal data, especially your health data, access to your assessment and recommended course of action is only possible via a secure patient login (consisting of your email address and password). You set up this login yourself when you create your case. This ensures that only you, as the authorised person, have access to your sensitive health data. Alternatively, you can log in to your patient account via the patient login area and view your assessment and recommended course of action there.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"311\" height=\"400\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-311x400.webp\" class=\"attachment-us_600_400 size-us_600_400\" alt=\"OnlineDoctor Website mit Patientaccount\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-311x400.webp 311w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-233x300.webp 233w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-795x1024.webp 795w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-466x600.webp 466w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-117x150.webp 117w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-155x200.webp 155w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/11\/26144601\/Mockup-smartphone_patientaccount-scaled.webp 1554w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row hide_on_tablets hide_on_mobiles height_medium with_img\" id=\"Why OD_EN_Desktop\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Eine \u00c4rztin und ein Arzt stehen mit verschr\u00e4nkten Armen nebeneinander\" data-img-width=\"1988\" data-img-height=\"1675\" style=\"background-image: url(https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front.webp);background-position: bottom right;background-repeat: no-repeat;background-size: contain;\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_bottom type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;Why go to the dermatologist online with OnlineDoctor?&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22font-family%22%3A%22Figtree%22%7D%7D&#8221;]<div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_783efe53\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>Cost coverage<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/01\/16124747\/shield-check.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>by basic insurance*<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_aac14e8c\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>\u00f8 5h<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084852\/timer-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Diagnosis in a few hours<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_783efe53\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>24\/7<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084849\/globe-stand-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Always &amp; everywhere available<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_aac14e8c\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>150<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084851\/asclepius-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Dermatologists in Switzerland<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"wpb_text_column us_custom_1e0e9307\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\">*<span>depending on the excess and insurance model<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_8965dd23 hide_on_default hide_on_laptops height_auto with_img\" id=\"Why OD_EN_Mobile\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"400\" data-img-height=\"500\" style=\"background-image: url(https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16081056\/CH-EN_Wie-funktionierts-front-Schritt3.png);background-position: bottom right;background-repeat: no-repeat;\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_bottom type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_medium\"><\/div>[vc_custom_heading text=&#8221;Why go to the dermatologist online with OnlineDoctor?&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;%7B%22default%22%3A%7B%22font-family%22%3A%22Figtree%22%7D%7D&#8221;]<div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_057727f8\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>Cost coverage<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2026\/01\/16124747\/shield-check.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>by basic insurance*<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_f22b0e25\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>\u00f8 5h<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084852\/timer-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Diagnosis in a few hours<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_f6a17922\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>24\/7<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084849\/globe-stand-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Always &amp; everywhere available<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container has_text_color has_bg_color\"><div class=\"vc_column-inner us_custom_f6a17922\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><span>150<\/span><\/p>\n<\/div><\/div><div class=\"w-image us_custom_029c40e5 align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16084851\/asclepius-light.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Dermatologists in Switzerland<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"wpb_text_column us_custom_1e0e9307\"><div class=\"wpb_wrapper\"><p style=\"text-align: left;\">*<span>depending on the excess and insurance model<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"863\" src=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-1024x863.webp\" class=\"attachment-large size-large\" alt=\"Eine \u00c4rztin und ein Arzt stehen mit verschr\u00e4nkten Armen nebeneinander\" loading=\"lazy\" srcset=\"https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-1024x863.webp 1024w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-300x253.webp 300w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-475x400.webp 475w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-600x506.webp 600w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-178x150.webp 178w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-237x200.webp 237w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front-712x600.webp 712w, https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/15124128\/TwoDoctors_front.webp 1988w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row hide_on_mobiles height_medium width_full with_img\" id=\"Red_Doctorsmap_desktop_EN\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Karte mit \u00c4rzten\" data-img-width=\"2000\" data-img-height=\"715\" style=\"background-image: url(https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16091747\/Map_redesign_image-scaled-1.png);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container has_bg_color\"><div class=\"vc_column-inner us_custom_4dd50002\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;We connect you with real dermatologists&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.<\/span><\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_2\" href=\"https:\/\/www.onlinedoctor.ch\/en\/doctors\"><span class=\"w-btn-label\">Find a dermatologist<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row hide_on_default hide_on_laptops hide_on_tablets height_medium with_img\" id=\"Red_Doctorsmap_mobil_EN\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Karte mit \u00c4rzten\" data-img-width=\"2000\" data-img-height=\"715\" style=\"background-image: url(https:\/\/cdn.onlinedoctor.ch\/wp-content\/uploads\/2025\/09\/16091747\/Map_redesign_image-scaled-1.png);\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_huge\"><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"g-cols wpb_row us_custom_ebc80eef via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div>[vc_custom_heading text=&#8221;We connect you with real dermatologists&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2\" href=\"https:\/\/www.onlinedoctor.ch\/en\/doctors\"><span class=\"w-btn-label\">Find a dermatologist<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-separator size_huge\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Quick help from a dermatologist \u2013 conveniently online<\/h2>\n<p>The shortage of specialists poses major challenges for the healthcare system \u2013 especially in dermatology. Getting an appointment with a dermatologist often involves long waiting times. Patients frequently have to wait several months for an appointment. In rural areas, long journeys make access to dermatological care even more difficult.<\/p>\n<p>Skin changes can worsen significantly between the onset of a skin problem and the appointment at a dermatologist&#8217;s practice. An initially harmless skin problem can develop into a serious or chronic condition if left untreated. In many cases, a personal visit to the doctor is not absolutely necessary. 85% of all skin conditions submitted digitally can be diagnosed via OnlineDoctor. In most cases, a visual assessment is sufficient to provide a specialist evaluation and a specific treatment recommendation.<\/p>\n<p>An online consultation with a dermatologist closes this gap in care. OnlineDoctor enables fast, uncomplicated and secure teledermatological consultation. Patients can consult their dermatologist online, upload photos of the affected skin area and receive a professional medical assessment in a timely manner.<\/p>\n<p>The internet has long been an integral part of our everyday lives \u2013 including in healthcare. OnlineDoctor offers a modern, flexible solution for dermatological care. The online skin check is available at any time: you can submit your request whenever it suits you \u2013 24 hours a day, 7 days a week.<\/p>\n<p>Do you have a skin problem and don&#8217;t want to wait long for an appointment? Consult a dermatologist online now and receive a specialist assessment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.","protected":false},"author":1,"featured_media":6721,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4351","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/pages\/4351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/comments?post=4351"}],"version-history":[{"count":45,"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/pages\/4351\/revisions"}],"predecessor-version":[{"id":19145,"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/pages\/4351\/revisions\/19145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/media\/6721"}],"wp:attachment":[{"href":"https:\/\/www.onlinedoctor.ch\/en\/wp-json\/wp\/v2\/media?parent=4351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}