Are you worried about a skin problem?

Do you need a quick and uncomplicated clarification of your skin problem from a dermatologist of your choice? This is possible with OnlineDoctor and SWICA! As a SWICA-insured person, you also receive a discount of CHF 6 with the voucher code SWICA22.

You will receive a diagnosis and therapy recommendation in max. 48 hours.

As a SWICA-insured person, you receive the skin check at a lower price!

SWICA-insured persons receive the online skin check at a reduced price. With the code SWICA22 you will receive a discount of CHF 6. You can find more information here.

Frequently asked questions

In cooperation with SWICA, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.

You can submit any type of acute skin problem. Only the assessment of moles is unfortunately not possible free of charge.

Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.

You can find more information about OnlineDoctor in our FAQs.

Experiences with OnlineDoctor

coole ersteinschätzung. und kostet fast weniger als wenn ein arzt konsultiert wird😎
janine mohamed
janine mohamed
13. April, 2024.
Rapide et efficace! MERCI!
Ilona Klausener
Ilona Klausener
8. April, 2024.
Ich habe schnell und einfach Rückmeldung von meiner ausgewählten Ärztin erhalten. Kann OnlineDoctor nur weiterempfehlen.
Corina Keller
Corina Keller
1. April, 2024.
For my psoriasis issue, I attempted to book an appointment with a dermatologist at HUG, but couldn't secure one for my urgent concern. I later visited their Wednesday clinic without an appointment, where medical students suggested a shampoo and cream, stating that it couldn't be fully treated. Dissatisfied, I searched for a private doctor online but faced long wait times. Fortunately, I found Online Doctor AG and received a prompt response within 24 hours, securing an immediate appointment and starting treatment. After a year of therapy, my skin is now psoriasis-free. Thank you, Online Doctor AG!
Thambiah Jenarth
Thambiah Jenarth
31. März, 2024.
Pratique et efficace pour avoir une réponse précise à une question dermatologique (vérification grain de beauté) par un médecin pratiquant à Lausanne au lieu d'attendre 6 mois de rdv. Réponse en 24h.
laetitia verger
laetitia verger
23. März, 2024.
Die Beratung ist kompetent und schnell.
Daniel Kaeser
Daniel Kaeser
21. März, 2024.
schnell, unkompliziert und kompetent - love it
Mike -
Mike -
15. März, 2024.

How it works

1. Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

2. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

3. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

4. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Why OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in a few hours


Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland


Labelled medical device

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.