Are you concerned about a skin problem?

A quick and uncomplicated clarification of your skin problem from the dermatologist of your choice? It’s possible with OnlineDoctor and ÖKK! As an ÖKK-insured person, you also receive a discount of CHF 6 with the voucher code OEKK49.

You will receive a diagnosis and therapy recommendation in max. 48 hours.

As a ÖKK-insured person, you receive the skin check at a lower price!

ÖKK-insured persons receive the online skin check at a reduced price. With the code OEKK49 you receive a discount of CHF 6.

Frequently asked questions

In cooperation with ÖKK, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.

You can submit any type of acute skin problem. Only the assessment of moles is not reimbursed.

Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.

You can find more information about OnlineDoctor in our FAQs.

Experiences with OnlineDoctor

Leicht zu kontaktieren, Fotos hochzuladen und den FB auszufüllen. Keine Stolpersteine und zeitnahe Antwort plus Handlungsempfehlung.
Henning Arndt
Henning Arndt
22. Oktober, 2023.
Online Doktor Anfrage betr. meiner Haut am Abend gemacht, innert 10 Std. Antwort erhalten. Bin sehr zufrieden!
7. Oktober, 2023.
très efficace en ces temps de pénurie de dermatologues
4. Oktober, 2023.

How it works

1. Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

2. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

3. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

4. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Why OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in a few hours


Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland


Labelled medical device

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.