Are you worried about a skin problem?

Do you need a quick and uncomplicated clarification of your skin problem from a dermatologist of your choice? This is possible with OnlineDoctor and Groupe Mutuel! As a Groupe Mutuel-insured person, you also receive a discount of CHF 6 with the voucher code GM22.

You will receive a diagnosis and therapy recommendation in max. 48 hours.

As a Groupe Mutuel-insured person, you receive the skin check at a lower price!

Groupe Mutuel-insured persons receive the online skin check at a reduced price. With the code GM22 you will receive a discount of CHF 6. You can find more information here.

Frequently asked questions

In cooperation with Groupe Mutuel, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.

You can submit any type of acute skin problem. Only the assessment of moles is unfortunately not possible free of charge.

Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist doctor’s recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend the use of Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.

You can find more information about OnlineDoctor in our FAQs.

Experiences with OnlineDoctor

27. Oktober, 2021.
Great experience and service! We need more options like this in today’s world.
roger roffler
roger roffler
20. Oktober, 2021.
schnelle, sehr kompetente Antwort, kann ich bestens weiterempfehlen.
Martin Stoll
Martin Stoll
11. Oktober, 2021.
Umfassende, seriöse Abfrage. Fundierte, ultraschnelle Antwort.
Mara Scianna
Mara Scianna
29. September, 2021.
Formular ist sehr einfach auszufüllen. Die Antwort auf mein Problem habe ich bereits am nächsten Morgen erhatlen. Formular habe ich am Abend ca. 21:00 Uhr ausgefüllt und abgeschickt. Die Antwort vom Arzt war ebenfalls gut verständlich und sehr ausführlich erklärt. Meine Frage konnte beantwortet werden. Bin sehr zufrieden mit dieser Dienstleistung. Spart mir sehr viel Zeit.
Hans W. Kägi
Hans W. Kägi
11. September, 2021.
Hervorragende und wirklich individuelle Beratung in kürzester Zeit. Sehr empfehlenswert! Vielen Dank.

How it works

Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

Select doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

Describe complaints and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for the dermatologist.

Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Why OnlineDoctor?

Diagnosis in a few hours

Always & everywhere available

> 150 dermatologists in Switzerland

Labelled medical device

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.