+

The e-prescription

Diagnosis, recommendation for action and prescription – at OnlineDoctor you can now get specialist help with skin problems from the enquiry to the medication.

Three steps to the e-prescription

Submit a request

You submit an enquiry to OnlineDoctor as usual for a skin problem and select a participating dermatologist.

E-prescription is created

If a medicine is necessary from a doctor’s point of view, the doctor creates an electronic prescription with an electronic signature – comparable to a personal signature.

Choice of pharmacy

The electronic prescription is provided with a QR code and contains exactly the same information as a common paper prescription. It is sent to you together with the diagnosis and recommended course of action. You choose which mail-order or on-site pharmacy you would like to take your prescription to. If you would like to take your prescription to another pharmacy or need a paper prescription, please contact us at support@onlinedoctor.ch.

A joint project by

These doctors currently offer e-prescriptions

Dr. Paul Scheidegger
Dr. Brigitte Kalbacher
Dr. Bärbel Greve
Dr. Andrea Hradiska
Dr. Barbara Theler
Dr. Bettina Töndury-Wirz

OnlineDoctor is the first provider in Switzerland to implement the national standard for e-prescriptions in the field of dermatology. Security and a smooth process for all parties involved are the top priority!

OnlineDoctor is therefore launching the e-prescription together with selected pharmacies and doctors as part of a pilot phase. In this way, we ensure that all partners are comprehensively trained and that you can rely on a simple and problem-free process.

Frequently asked questions

The electronic prescription is provided with a QR code and contains exactly the same information as a common paper prescription. If a prescription is necessary from a doctor’s point of view, the doctor creates such a digital prescription at OnlineDoctor together with the diagnosis and recommended course of action.

According to the law, pharmacists are only allowed to accept original prescriptions with a doctor’s original signature and to dispense a medicine. With the e-prescription, this now also works digitally, in that the doctor authenticates himself or herself with the personal HIN connection, because medical professionals must be able to identify themselves securely and unambiguously even in the digital world. In this way, sensitive health data remain protected, comparable to a printed identity document. This system is very well protected against misuse and multiple redemption.

Together with the diagnosis and the recommendation for action, the dermatologist issues an e-prescription if required. The person who made the request receives this e-prescription in the form of a QR code and can then choose from which pharmacy they would like to pick up the medication or whether it should be sent via a mail-order pharmacy. This does not incur any additional costs.

During the pilot phase, you can redeem your e-prescription at the following pharmacies or one of the online pharmacies:

Biel/Bienne:

  • Amavita Apotheke Dr. Steiner
  • Amavita Apotheke Stern
  • Pharmacie Sun Store Bienne Gare CFF
  • Pharmacie Sun Store Bienne Boujean

Brugg:

  • Amavita Apotheke & Drogerie Brugg

Frauenfeld:

  • Coop Vitality Frauenfeld Schlosspark

Luzern:

  • Amavita Apotheke Löwen Center

Moutier:

  • Pharmacie Amavita Centre Migros
  • Pharmacie Amavita Centre Coop

St. Gallen:

  • Amavita Apotheke St. Jakob
  • Amavita Apotheke Poststrasse

Tramelan:

  • Pharmacie Amavita Tramelan

Wädenswil:

  • Amavita Apotheke Bahnhof Wädenswil

Zug:

  • Amavita Apotheke Zug

Zürich:

  • Amavita Bahnhof Apotheke

Versandapotheken:

Following the pilot phase, all pharmacies in Switzerland will be able to connect to the infrastructure. If you have received an e-prescription from a practice with a patient pharmacy, you can also collect your prescription on site at the practice. If you would like to take your prescription to another pharmacy or need a paper prescription, please contact us via support@onlinedoctor.de.

During the pilot phase, five dermatologists will offer the possibility to issue an e-prescription via OnlineDoctor if required.

At OnlineDoctor, dermatologists recommend treatment with an ointment or medication (drug therapy) in 30 percent of all cases. With the introduction of the e-prescription, digital electronic prescriptions can now be issued.

The electronic transmission of prescriptions can increase patient safety, as the prescription can be better checked for completeness and is easier to read. An e-prescription contains information about the dermatologist, the user, the medicine and general administrative information. The dispensing of wrong medicines due to illegible and incorrectly deciphered prescriptions is an everyday problem in pharmacies and is circumvented in this way.

According to the law, pharmacists are only allowed to accept original prescriptions with a doctor’s original signature and to dispense a medicine. With the e-prescription, this now also works digitally, in that the doctor authenticates himself or herself with the personal HIN connection, because medical professionals must be able to identify themselves securely and unambiguously even in the digital world. In this way, sensitive health data remain protected, comparable to a printed identity document. This system is very well protected against misuse and multiple redemption.


Secure digital transmission of prescriptions


Free choice of pharmacy


No additional costs


Anytime and from anywhere

Your skin check is now 100% digital

OnlineDoctor is the only provider of telemedicine in the field of dermatology that can map the entire process from enquiry to prescription completely and 100% securely digitally.

With OnlineDoctor, dermatologists recommend treatment with an ointment or medication (drug therapy) in 30 percent of all cases. With the introduction of the e-prescription, it is now possible to issue digital electronic prescriptions.

This means that it is now possible to obtain a diagnosis, recommendations for action and a prescription for a skin problem via OnlineDoctor. Through this innovation, for the first time, the entire process from the request to the dermatologist to the receipt of the prescription can be done digitally.

The person who made the request can then choose a pharmacy from which to collect their medicine or choose to have everything delivered directly via a mail order pharmacy. At the start, it is possible to choose from 180 pharmacies and mail-order pharmacies that already meet the high security standards.