Immediate help from a dermatologist nearby

  • Select a practice near you
  • Upload 3 photos of the skin problem
  • Diagnosis in 7 hours on average
  • Many partner health insurance companies

Why go to the dermatological practice online with OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in just a few hours


Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland


Medical product

It's that simple

1. Select a doctor

After you have confirmed your mobile phone number,you can choose a dermatologist.

2. Describe symptoms and upload photos

Describe your skin condition using our intelligent chat assistant and take photos of the affected skin area. This information is very important for the dermatologist’s assessment.

3. Receive a specialist diagnosis

Within a short time, you will receive our specialist assessment and a specific recommendation as to what you can do about your skin problem.

Swiss dermatological practices with online diagnosis

OnlineDoctor works with dermatological practices throughout Switzerland. You can currently choose between 150 dermatologists in Switzerland. Simply click on the map to find a specialist near you. This allows you to have your skin problem quickly and easily clarified online by a local practice.

What Dr Zuder says about OnlineDoctor

Experiences with OnlineDoctor

thank you for this great program. it is incredibly quick and easy and the value in return is priceless, because the patience health is a priority and rather than waiting btw doctors or appointments that are unreasonable in todays times, this service was amazing and put an ease on patience. I applied on Saturday eve and had an answer Sunday eve and taken care of my problem on Monday. than you!
argu secilmis
argu secilmis
28. November, 2023.
Extremely easy service, right at your hand at anytime. Would highly recommend it
Effie Kerasidou
Effie Kerasidou
29. August, 2023.
For those who didn't have actually time to go see the doctor or just doesn't like to see doctor in person. This is really helpful, the result was out really fast as well. I wanted only a couple of hours.
Arisa Chanthanam
Arisa Chanthanam
23. August, 2023.
Very helpful service. Much appreciated.
19. Dezember, 2022.
I have used Online doctor on at least 3 occasions, for issues pertaining to my and my daughter's skin(eczema) condition. Our doctor is Dr. Paul Scheidegger, whose clinic is in Brugg. I don't live in Brugg, and this online service is definitely more convenient. Most of all, the professional medical advice is fast, accurate, and the prescribed treatment has always been effective. I am 100% satisfied, I trust the service provided and certainly hope the team keeps up this excellent service. I highly recommend OnlineDoctor AG.
Karen Ann Hiltbrunner
Karen Ann Hiltbrunner
10. November, 2022.
Great experience and service! We need more options like this in today’s world.
27. Oktober, 2021.
Very satisfied with consultation that I received and with easiness of use of this service
Jelena Dunaiceva
Jelena Dunaiceva
24. August, 2021.
Super Service! I got my result within 24 h and could select the physician by myself!
Bianca Schwanhaeusser
Bianca Schwanhaeusser
11. Mai, 2021.

Frequently asked questions

We have put together the most important information for you here. If you have any further questions, you will find all the answers in the FAQs.

The one-off costs amount to CHF 55 incl. VAT. You will receive an initial specialist assessment (or second opinion) from OnlineDoctor within 48 hours, including a recommendation for action regarding your skin problem. If the dermatologist recommends an additional visit to the practice, the visit and the consultation/treatment carried out there are expressly not included in the costs.

OnlineDoctor works with the largest health insurance companies in Switzerland. If you have health insurance with one of the following insurers, you can benefit from reduced rates:

  • CSS-insured persons can take advantage of the service at reduced costs. With the code CSS49 you will receive a discount of CHF 6. If you have the supplementary outpatient insurance myFlex? Class outpatient supplementary insurance, then you can have 90% of the cost of the online skin check reimbursed by CSS.
  • SWICA policyholders also receive a CHF 6 discount with the code SWICA22
  • Sympany policyholders with supplementary outpatient insurance (plus or premium) will be reimbursed CHF 11 upon presentation of the invoice (further information can be found below in the FAQs)
  • ÖKK-insured persons also receive the online skin check at a reduced price. With the code OEKK49 you will receive a discount of CHF 6

At OnlineDoctor you get professional first aid for skin problems of all kinds. Here are just a few examples:

  • Rash
  • Neurodermatitis
  • Psoriasis
  • Abscesses
  • Eczema on the face
  • Acne
  • Allergic reactions
  • Venereal diseases (scabies, genital warts, chlamydia, etc.)
  • Warts
  • Age spots
  • Skin cancer
  • Fungal infections
  • Hailstones
  • Shingles
  • Insect bites
  • and much more

You need a diagnosis and treatment recommendation for your skin problem urgently?


recommend OnlineDoctor

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Swiss Dermatologists