Quick and easy specialist help for skin problems – diagnosis in the shortest time and everywhere.
Comparis and OnlineDoctor
The leading Swiss comparison service Comparis and OnlineDoctor are making it even easier to find a doctor. The doctor profiles on Comparis now also show which dermatologist offers our online skin check and issues e-prescriptions.
Frequently asked questions
In cooperation with Comparis, OnlineDoctor offers you a telemedical consultation for skin problems. Over 150 dermatologists are available around the clock for an online skin check.
You can submit any kind of acute skin problem.
Requests via OnlineDoctor can be made using any digital device such as a smartphone, tablet or even your desktop computer and an internet connection. In any case, you will need a mobile phone, as you will receive a 6-digit SMS code with which you can unlock and download the specialist recommendation for action. OnlineDoctor can be used via common browsers (e.g. Chrome, Firefox, Safari). We expressly do not recommend using Internet Explorer or Microsoft Edge, as error-free data transmission cannot always be guaranteed with these two browsers.
You can find more information about OnlineDoctor in our FAQs.
Experiences with OnlineDoctor
How it works
1. Security of your data
The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.
2. Select a Doctor
You decide who should look at your skin problem online. Select the dermatologist you want.
3. Describe symptoms and upload photos of the skin problem
Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.
4. Receive specialist diagnosis
Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.
Diagnosis in a few hours
Always & everywhere available
> 150 dermatologists in Switzerland
Labelled medical device
Our medical network
At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.